The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
MXN 220 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Paid shuttle service
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Fax/Photocopying
Children
Children's pool
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Costera Miguel Aleman 121, Fraccionamiento Magallanes,
Acapulco,
Mexico,
39670,
Guerrero
Map view
street view
Costera Miguel Aleman 121, Fraccionamiento Magallanes,
Acapulco,
Mexico,
39670,
Guerrero
City landmarks
Avenida Costera Miguel Aleman
860 m
Shopping Area
Galerias Acapulco
930 m
Barra de Coyuca
1.3
km
Av Costera Miguel Aleman
Parque De La Reina
1.6
km
Av Costera 101
Paradise Bungy Acapulco
690 m
Fraccionamento Magallanes
660 m
Club Deportivo La Condesa Calle Roca Sola 17 Zona Dorada La Condesa
El Fuerte del Virrey Museo & Gourmet
960 m
Av Costera Miguel Alemán 1264
Playa Papagayo
1.4
km
Avenida Costera Miguel Aleman s/n Frente a Playa Hornos
Parque Papagayo
1.5
km
Av. Costera Miguel Alemán
Papagayo Adventure
1.2
km
Event hall
Acapulco Convention Center
2.7
km
Park
Parque Ignacio Manuel Altamirano
1.5
km
Av Niños Heroes de Veracruz 27
Papagayo Park
2.0
km
Museum
Acapulco Historical Museum of Fort San Diego
3.3
km
Beach
Playa Hornos
2.0
km
Park
House of Culture
2.7
km
Parque Ignacio Manuel Altamirano
Parque Papagayo Acapulco
1.6
km
Beach
Playa Tamarindos
2.1
km
Amusement Park
Roll Acapulco
2.5
km
Bahía de
Bahia De Santa Lucia
2.1
km
Costa Azul
Playa Bananas
2.3
km
Nearby
Beach
Playa Condesa
530 m
Av Costera Miguel Alemán S/N
Diana the Huntress
130 m
Mall
Yak Galerias Diana
280 m
Isla El Morro
220 m
Beach
Playa El Morro
220 m
Magallanes
Playa Magallanes
220 m
Condesa Beach
530 m
Craft Market El Pueblito
490 m
Shopping Area
Plaza Bahia
510 m
Restaurants
El Fogon
240 m
Costera Miguel Aleman 44
El Morro Restaurant
220 m
Av.Costera Miguel Aleman Plaza Marbella beach level.
Tio Alex
290 m
Avenida Costera Miguel Aleman 111
Applebee's
360 m
Avenida Costera Miguel Aleman 1926
Barra Vieja 520
420 m
Avenida Costera Miguel Aleman # 186 Fracc. Magallanes
Senor Taco
400 m
Costera m Aleman 2280 loc 3 y 4 Costa Azul
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
delicious dining
convenient location
valet parking issues
minor location improvements
7.0/10
Very good
Rooms
6.5
Location
7.8
Service
6.8
Dining
7.1
Guest reviews
7.0/10
based on 8 reviews
4.5/5
based on 3202 reviews
8.3
8.3/10 based on 4287 reviews
#4 of 200 hotels in Acapulco based on Tripadvisor
Richard
United States,
March
2024
6.0/10
My stay at the hotel was a mix of positives and negatives. On one hand, the location was beautiful with fantastic views over the sea, and the staff, particularly Luiz, was incredibly kind and eager to please. However, some areas of improvement were needed, and the room was very dated and old fashioned, not what I had expected.
Rooms
5.0
The room, unfortunately, was very dated and old fashioned. I had hoped for a more modern space. The construction noise was also bothersome, disrupting my stay.
Service
7.0
The staff, including Luiz, were friendly and accommodating, but there were instances where professionalism was lacking. The situation with the bill that was already paid was quite unpleasant and could have been handled more efficiently.
Location
8.0
The location by the sea was truly stunning, with fantastic views over the ocean. Luiz's attentive service made the stay more enjoyable despite some hotel-wide issues that needed attention.
Dining
5.0
The dining experience was a bit underwhelming. The food was so-so and overpriced. I also had to deal with the inconvenience of being directed to a separate location lacking the complete buffet.
Facilities
6.0
The hotel facilities were average, nothing extraordinary. Further attention to detail and maintenance is needed to enhance the overall guest experience.
J.
United States,
March
2024
7.2/10
My stay at the hotel was a mix of great experiences and a few drawbacks. The rooms were nice and spacious with an amazing view of the beach, but they felt a bit old and outdated. The service was friendly and helpful overall, although there were some moments of unprofessionalism. The location was good, right in the center of Acapulco with fantastic views over the sea, but some areas needed improvement. The dining experience was a bit of a mixed bag with a gorgeous dinner buffet but slightly chaotic atmosphere. The facilities were satisfactory, offering essential services for a comfortable stay.
Rooms
7.0
I loved the amazing view of the beach from my spacious room, but it felt a little old and outdated.
Service
8.0
The staff was really nice and helpful, although there were times when they seemed less professional.
Location
7.0
The location was good, right in the center of Acapulco with fantastic views over the sea, but some areas needed improvement.
Dining
6.0
The dining experience had its ups and downs. The dinner buffet was gorgeous, but it could get really chaotic at times.
Facilities
8.0
The facilities provided the necessary services for a comfortable stay.
William
United States,
January
2024
8.0/10
My stay at the hotel had its ups and downs. The room I got was big and clean, offering an impressive ocean view, but it wasn't the one I expected from the photos. Unfortunately, the staff wasn't too friendly, and the breakfast left something to be desired - cold food and no clean glasses. Overall, not a place I would recommend to anyone.
Rooms
7.0
The room was big and clean with a great ocean view but not as advertised in the photos.
Service
8.0
The service was really nice and helpful, quick to provide a wheelchair when needed.
Location
9.0
The location was amazing with beautiful views of the bay, making it very comfortable for guests. Right in the center of Acapulco with easy access to nightlife and restaurants.
Dining
9.0
The dining experience was excellent, one of the best I've had in Mexico, with a gorgeous variety of food in the dinner buffet.
Facilities
7.0
The facilities were good overall, although improvements could be made in the breakfast area.
Wallace
United States,
December
2023
7.2/10
I had a bit of a mixed experience at the hotel. The rooms had some humidity issues, but they offered fantastic views and a small kitchenette with a full-size fridge and a microwave. The service was lacking in communication but redeemed itself with a delightful dinner prepared for our special celebration. The location had its sketchy aspects, but it was fantastic being in the heart of the Acapulco Diana district, with plenty of amenities nearby. The dining was fine, with both good and not-so-great options. Overall, a stay with highs and lows.
Rooms
7.0
The rooms had some humidity issues but offered fantastic views and a small kitchenette.
Service
7.0
The service lacked communication but redeemed itself with a lovely dinner for our special celebration.
Location
8.0
The location had its sketchy aspects, but it was fantastic being in the heart of the Acapulco Diana district with plenty of amenities nearby.
Dining
6.0
The dining had both good and not-so-great options.
Facilities
8.0
The facilities appeared to be hotel-wide, and despite remodeling, they offered 2 good pools, easy beach access, great views, a gym, and a decent breakfast offering.
Mary
United Kingdom,
November
2023
5.0/10
The hotel wasn't spectacular. The room I stayed in wasn't the one in the photo, and the staff wasn't friendly. The breakfast was cold, and there were no clean glasses. It was the worst place to stay, and I wouldn't recommend it to anyone. On the positive side, the Estudio room had a fridge, microwave, kitchen sink, plates, and everything else we needed during our stay.
Rooms
5.0
The room wasn't the one in the photo, and the staff wasn't friendly. However, the Estudio room had all the necessary amenities for our stay.
Service
5.0
The staff wasn't friendly or helpful, and there was poor communication. However, they took care of some problems quickly.
Location
5.0
The overall location wasn't great, and the area was sketchy. However, the hotel is right in the center of Acapulco, close to nightlife and restaurants.
Dining
7.0
The dining was a lot better than we assumed with a variety of food options available nearby.
Facilities
5.0
No specific comments were provided about the facilities.
Sarah
United States,
September
2023
6.8/10
I had a mixed experience at this hotel. The rooms were occupied by smoking people, and while they were clean, they could use some updating, leaving a bit of a cold Spartan feel. However, the proximity to the sea was a definite plus.
Rooms
6.0
The rooms were clean but could use some updating, still had a Spartan feel to them that left them a bit cold.
Service
5.0
The service was lacking in communication and attentiveness, with no one informing guests of what was going on. However, everything else about the hotel was great.
Location
8.0
The location was great with lots of trees and beautifully landscaped areas. It's close to many restaurants and stores, making it convenient for a good vacation.
Dining
8.0
The dining experience was great the first day, with delicious food and an excellent selection. The shops and food options within walking distance were a bonus.
Facilities
7.0
The facilities were decent, but some areas needed improvement. However, being on the beach with beach huts added to the overall experience.
Randy
United States,
July
2023
8.0/10
I had a lovely stay at the hotel. The rooms were nice with a great view, although they need some improvement in cleanliness and odor. The service was extremely good and thorough, although a bit slow at times. The location was fantastic, allowing us to easily access markets, stores, restaurants, and museums. The dining experience exceeded our expectations with a variety of food options. Overall, a pleasant stay with a few minor drawbacks.
Rooms
7.0
The Estudio room was lovely, spacious, and well-appointed with a nice view.
Service
8.0
The service was extremely good and thorough overall, although occasionally slow.
Location
9.0
The hotel's location in the heart of Acapulco Diana district was excellent, with plenty of nearby shops, restaurants, and bars.
Dining
8.0
The dining experience was a lot better than anticipated, with many shops and food options within walking distance.
Facilities
8.0
The hotel offers a gorgeous swimming pool and various dining options.
Andy
United Kingdom,
July
2023
8.6/10
The hotel's location is perfect for exploring the city, with easy access to markets, stores, and restaurants. The rooms were spacious and well-equipped, offering everything needed for a comfortable stay. Despite some issues with valet parking, the overall experience was great.
Rooms
9.0
The rooms were spacious, had a full-size refrigerator and microwave for convenience, and had everything I needed for a pleasant stay.
Service
8.0
Although valet parking was a bit disorganized, the rest of the service, including room service and tours assistance, was excellent.
Location
8.0
The hotel is well-located, allowing for pleasant walks to nearby attractions and feeling safe despite some minor areas needing improvement.
Dining
9.0
The dining experience was delightful, with delicious options and nearby food establishments providing a variety of choices.
Facilities
9.0
The hotel's facilities were top-notch, offering a great dining experience and convenient amenities for a comfortable stay.
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